CUCCHETTI, Paolo. The origins of the Reference: analysis and development of the service. Bibliothecae.it, [S. l.], v. 12, n. 1, p. 223–248, 2023. DOI: 10.6092/issn.2283-9364/16784. Disponível em: https://bibliothecae.unibo.it/article/view/16784. Acesso em: 23 nov. 2024.